We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality. All works.
Just like in the description, a great product! Highly recommend! Special thanks for gift, embedded in the order!!!
Items come in time store put in gift ball pen Thank you
Fast shipping. Excellent quality. Cable Works. But to блочку from 5 iPhone is not suitable. WITH 7 iPhone OK
As always, all is fine. Delivery fast. Super Quality. Seller + 500
It's fast, to give a gift certificate for a discount and handle with logo HOCO.
All came very quickly (2 weeks), product quality.
One of the best cables, very fast shipping! Recommend!
Fast shipment, excellent packaging, special thanks for the gift attached! I recommend this store with a clear conscience!
Super, 13 days to Pitera. Podstavochki free, fines, and nice.
Class, take a second time. Less than two weeks before pitera.
High Quality cable. Thank You! You Can take one.
Smolensk for 15 days delivery, perfect looks, works, recommend
Cord decent money. Charges as original. Fast shipping.
My second order from this store until everything is great and the speed of delivery and quality of the goods. and gift, fines, and nice
Very nice lace for charging.
superb quality & very quick delivery. Thanks !!!
Good ! thanks friend !
Looks good, семёрка apprehended is OK.
Super, reached in less than 10 days in the suburbs, chic cable!!!
All is perfect! Thanks a lot!
Thank You very much! Not in the first order and left your buyer. Special thanks for gift pen! Very cute and nice :))))
Excellent USB. Come in 2 weeks
Super cable. The price might and velcro band put, sent in a huge pupyrke. Gift plastic stand
2 meter worse charges iPad than 1 meter
Goods arrived very quickly. Maximum days 10. the quality is good. All carefully packed. Small gift from store (stand for phone) Nice) fast charging. Complaints from quality and the seller. Recommend!!!